Returns & Exchanges
At Modani Furniture, we strive for complete satisfaction with every modern piece you select for your home. If you are not entirely pleased with your purchase, our streamlined return process ensures a professional and efficient resolution within 7 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our dedicated customer service team within 7 days of receiving your order to obtain a Return Merchandise Authorization (RMA) number and detailed instructions.
- 2.Prepare the Item
Ensure the furniture is disassembled and placed back in its original manufacturer packaging, as items must be in brand-new, unassembled condition to qualify for a refund.
- 3.Schedule Pickup or Shipping
Coordinate with our logistics partners to arrange for the collection of your return; please note that original and return shipping fees, plus a restocking fee, will be applied.
- 4.Inspection and Refund
Once the item reaches our distribution center and passes a quality control inspection, your refund will be processed to the original payment method within 10-14 business days.